Availability of spatial data services

Geodata services that have application programming interface (API) are normally available around the clock and support is provided during the day.

Accounting for availability

Description of the availability of our spatial data services
Geodata Services Average availability in%
View Services 99,98%
Direct Access Services 99,9%
Download Services 99.9%

Accounting for availability cannot be seen as an agreement, and cannot form the basis for any claims for compensation.

Take part in planned service windows.

Performance and capacity

Performance and capacity indicate which response times and which throughput the service should normally maintain. Normal conditions are assumed to apply 90% of the time.

View services

Performance

Response time to retrieve an image for a topographic web map (512*512 pixels, image format jpeg) should under normal conditions be under 1 second.

Response time for retrieving image for orthophoto or general map (512*512 pixels, image format jpeg) should under normal conditions be under 2 seconds.

Capacity

Under normal conditions handle a throughput of 30 calls (threads) per second for topographical web map.

Under normal conditions handle a throughput of 30 calls (threads) per 2 seconds for orthophoto and general maps.

Direct access service

Performance

  1. Average response time for retrieving objects via identity is under 1000 ms. (reference test 1)2.
  2. Average response time for retrieving objects via geometry is under 1500 ms.

Capacity

Option 1: Handle a throughput where the average response time for 30 simultaneous calls is below 1500 ms.

Option 2: Handle a throughput where the average response time for 30 simultaneous calls is below 2000 ms.

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